Contact me: Please note that the phone line in my office is currently down, however, you can still email me issues and concerns while it is being fixed. Thank you for your understanding.

feryal.clark.mp@parliament.uk

 

Enfield North
542 Hertford Road, Enfield, EN3 5ST
020 8804 4543

Westminster
House of Commons, London SW1A 0AA
020 7219 6607

 

Parliament

The record of my speeches in Parliament, written questions in Parliament and voting record may help answer your enquiry, which you can access on the below links:

Parliamentary interventions and past speeches

Tabled written questions

My voting record

 

Housing

If you have an issue with social housing, please contact Enfield Council in the first instance, who will be able to take up your case directly. You can contact them on 02083791000 by selecting option 4, then one of the following options:

Housing Benefit -Option 1

Repairs and Rent – Option 2

Immediate Homelessness - Option 3

Temporary Accommodation, Housing Register or Housing Advice - Option 4

 

Emergency out-of-hours contacts

Homelessness:

Imminent Threat Homelessness

Email - housingadviceservice@enfield.gov.uk

IMMINENT HOMELESSNESS

Information needed: Name, address, telephone number & help needed

Process: Full assessment within 24 hours

Homeless

Housing advisory service: 020 3821 1769

Out of Hours: 0208 379 1000

Rough Sleeping

StreetLink on 0300 500 0914 https://www.streetlink.london/

Shelter

Tel: 0300 330 1234

Help with Food:

Food Pantries and Warm spaces serving Food:

https://www.enfield.gov.uk/services/your-council/cost-of-living-support/help-with-food

 

Enfield Council Repairs issues:

 

In temporary accommodation (Nightly paid)

Report repair issues to Managing Agent at first instance

Issue not resolved email:

emeraccom@enfield.gov.uk or

Customer service: 0208 379 1000 opt 4

 

In temporary accommodation (leased property)

Report repair issues to Managing Agent at first instance

Any issues relating to the tenancy email:

temp.accom.team@enfield.gov.uk

Enfield Let and Housing Gateway (AST)

Any issues relating to the tenancy email:

temp.accom.team@enfield.gov.uk

 

Free Advice and Advocacy Services:

 

Enfield Councils welfare advice, debt and benefit Team:

https://www.enfield.gov.uk/forms/welfare-advice-debt-and-benefit-support-referral-form

 

Enfield Citizens Advice Bureau

Advice line: 0808 278 7837

Mon-Fri 10am-4pm Website: https://www.citizensadviceenfield.org.uk/

 

Enfield Debt Centre

Tel: 07596 735789

Website: info@enfielddebt.org

 

Haringey Law Centre Enfield branch

Provides independent legal advice, assistance and representation in housing, debt, welfare benefits, asylum, immigration and employment law matters.

OPENING HOURS: Weekdays – 11 am to 3:30 pm (access via telephone)

Tel: 020 8150 6588 Email: info@hlc-enfield.org.uk

Website: https://hlc-enfield.org.uk/


Waste and Refuse

If you have a general issue with council services, including waste collection, fly tipping, parking, traffic and other important areas, please make a report here: Report a problem  · Enfield Council

Anti-social Behaviour and Crime


If you would like to report serious anti-social behaviour in your neighbourhood you can contact Enfield Council's Anti-Social Behaviour team on 020 8379 4612 or by emailing asbu@enfield.gov.uk.

For less serious cases, please contact your relevant Safer Neighbourhoods Team from the Metropolitan Police. You can find their details here: Report antisocial behaviour | Metropolitan Police.

Urgent Medical Concerns:

NHS 111

Tel: 111

Metropolitan Police: Tel: 999

Domestic Abuse and Safeguarding Concerns:

Resilience (DA and safeguarding)

Immediate risk of violence: 999 or non-emergency situations: 101

Out of Hours: 0208 379 1000

Domestic Abuse Hub (Advice only 9am to 5pm) – 0800 923 9009

Samaritans

Tel: 116 123

Home Office queries:

UK Visas and Immigration contact centre

Telephone: 0300 790 6268 - select option 2

Monday to Thursday (excluding bank holidays), 9am to 4:45pm

Friday (excluding bank holidays), 9am to 4:30pm

Reporting an immigration or customs crime:

You can call in confidence:

·         The Immigration Enforcement hotline on 0300 123 7000

·         Crimestoppers on 0800 555111

·         The Customs hotline on 0800 595 000

·         The Anti-Terrorist hotline on 0800 789 321

Personal Support

If you feel that your circumstances are overwhelming and you are in need of emotional support, you can contact Samaritans for free, in confidence, any time from any phone on 116 123 or email Jo@samaritans.org

I use social media to keep constituents updated on what I am doing locally, my work in Parliament and the issues and campaigns that I am working on:

www.facebook.com/FeryalClarkMPEnfieldNorth/

www.twitter.com/FeryalClark